Nov 22, 2024 | Updated: 11:35 AM EDT
Apr 05, 2017 11:30 AM EDT
Galaxy S8 popularity has reached worldwide, most especially after the special event recently held in New York for the announcement of the latest and greatest flagship phone. Obviously, there were already tons of leaked rumors and updates on the smartphone's specifications and cool features, but there is this one special offering that soon-to-be S8 owners must be aware of: the Samsung Premium Care. Customer satisfaction seems to be the key success factor for this time around with the tech giant. Here are some of the important details you need to know about this special service.
Premium Care is a subscription plan on a monthly basis which offers protection and services for eligible Samsung devices. As stipulated on Samsung's official site, these finest services include customer care in-home onboarding service, in-person replacement device swap, in-person technical support, access to 24/7 customer support, quick replacement of device shipping, coverage for accidental damage (like drops, cracked screens, and spills) and even mechanical or electrical breakdowns. For the time being, the services are available only in the US.
According to reports by Phone Arena, the Samsung Galaxy S8 and Galaxy S8+ smartphone owners will be the first to experience this one-of-a-kind premium services from the Korean tech giant. This brand new service will enhance the 1-year manufacturer warranty that the phone owners usually come with. This might give the impression that it is similar to Apple Care+, but dissecting the terms and conditions specified by this service, there's definitely so much more than that.
In addition to this, report conveys that the Premium Care subscription will have a monthly cost of $11.99. The good news is that but buyers of the debuting S8 family line of products will be getting a 30-day free trial for this service. As per further reviews, the Verge mentioned that Samsung Galaxy S8 is definitely one of the nicest and incredibly well-designed smartphone created; from its screen's boldest feature and infinity display, features and specifications. The after-sales premium services will surely entice buyers to relish the benefits of being protected and secured, especially with the launch of the Samsung Premium Care.
