New Nintendo Switch Woes Range From Dead Pixels To Blue & Orange Screens

Vittorio HernandezMar 06, 2017 05:45 AM EST

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Before the March 3 launch of the Nintendo Switch, one concern of gamers was how long the console’s battery would last. Now that a YouTuber has answered the question by testing it on the game that came with the switch, “The Legend of Zelda: Breath of the Wild,” the next concern is its dead pixels. Some of the players who pre-ordered the Nintendo Switch are complaining of dead pixels on their screens.

It Is Normal

However, Nintendo immediately addressed the complaint by placing a statement on its troubleshooting page, Gizmodo reports. The response is that LCD screens often have a small number of stuck or dead pixels. It is a normal situation and owners of the Nintendo Switch did not purchase a defective unit.

However, Gizmodo belies Nintendo’s official stand that the LCDs often have stuck or dead pixels is normal, citing improved manufacturing processes. It notes that many LCD makers even now have a dead pixel policy on which depends on the manufacturer honoring a warranty or a retailer rejecting exchanging a product, such as the Nintendo Switch. In the case of HP, its limited warranty states it could tolerate up to five combined bright or dark anomalies, but the firm sets a May 2009 benchmark as the date when it imposed a zero tolerance policy for full pixel defects.

Blue Screen Of Death

WWG points out it is not just the dead pixel that some buyers of the Nintendo Switch have experienced. A few also suffered from the blue screen of death which is controller de-sync issues. VG247 reports that there has been at least one Reddit user whose Nintendo Switch was bricked with a blue screen. In such cases, Nintendo encourages the console owner to ask the retailer to replace their unit. In the case of an orange screen, the issue is fixed with a hard reset.

There have also been some instances of the new Nintendo Switch with flickering, inverting and switching to black and white. In such cases, the recourse is to either contact the retailer or Nintendo Support.